Peter R. Scholtes



  • Total Quality Leadership vs. Management by Results   view details
    Excellent article for those interested in improving management. It begins with a very short early 90's view on the increasing Asian economic clout. Those who are not interested in management improvement would likely be tempted to ignore the important...
  • My First Trip to Japan   view details
    Report on trip to Japan to learn about how Japanese management focused on quality and productivity improvement to meet and exceed customers needs and expectations.

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