GlossaryDeadly Diseases of Management Flowchart Gantt Chart Kanban Mistake Proofing Opportunity Cost Outcome Measures PDSA Six Sigma Voice of the Customer
Curious Cat Picks
- Doing More With Less in the Public Sector: A Progress Report from Madison, Wisconsin by William G. Hunter, Jan O'neill, Carol Wallen
- Interview of and by Dr. Ackoff and Dr. Deming by Russell L. Ackoff, Clare Crawford Mason, W. Edwards Deming
Knowledge workers are the new capitalists
"knowledge workers are highly mobile within their specialism. They think nothing of moving from one university, one company or one country to another, as long as they stay within the same field of knowledge. There is a lot of talk about trying to restore knowledge workers' loyalty to their employing organisation, but such efforts will get nowhere. Knowledge workers may have an attachment to an organisation and feel comfortable with it, but their primary allegiance is likely to be to their specialised branch of knowledge."
The answer to "Will you mentor me?" is
"I hate to sound all zen master-ey but in my experience, it doing the work that teaches you what you need to do next. Walking the path reveals more of the map. All the mentoring a truly devoted student needs is an occasional nudge here or an occasional brief warning there. Working with uncertainty is part of the learning. Waiting for mentorship/leadership/'community'/ whatever to start working is a flaw that guarantees you will never achieve anything worthwhile."
Management Web Sites and Resources
Quality - The Unfair Advantage
by Anshuman Tiwari in Bangalore, India. "I am a quality professional with special interests in managing large change initiatives, business excellence and Six Sigma. Iâ€™m part of the ASQ Influential Voices program."