GlossaryDeadly Diseases of Management Flowchart Gantt Chart Kanban Mistake Proofing Opportunity Cost Outcome Measures PDSA Six Sigma Voice of the Customer
Curious Cat Picks
- Leaders of People: Some are Wonderful, Some are Clueless. The Rest are Somewhere In Between. by Peter R. Scholtes
- Doing More With Less in the Public Sector: A Progress Report from Madison, Wisconsin by William G. Hunter, Jan O'neill, Carol Wallen
- Interview of and by Dr. Ackoff and Dr. Deming by Russell L. Ackoff, Clare Crawford Mason, W. Edwards Deming
How to Have More Productive Meetings
"In their studies Titus and Stasser found that a significant amount of time in meetings was spent listening to people telling each other what everyone else already knew. Worryingly, their studies went on to find that the individuals in meetings who actually possessed genuinely new information, that only they knew about, often failed to alert the rest of the group to this new information. ... Perhaps one of the simplest and most effective things is for the meeting sponsor to ask those attending to submit information before the meeting. ... Recognize the value of the humble checklist."
It's Not Just Standing Up: Patterns for Daily Standup Meetings
"It is too easy to confuse effort with work. The stand-up should encourage a focus on moving work through the system in order to achieve our objectives, not encourage pointless activity. ... Post raised obstacles to an Improvement Board. This is a publicly visible whiteboard or chart that identifies raised obstacles and tracks the progress of their resolution. An Improvement Board can be updated outside of stand-ups and serves as a more immediate and perhaps less confronting way to initially raise obstacles."