A Structured Approach to Rapid Process Development and Control
Illustrates the use various quality tools including a cause and effect diagram and QFD (house of quality). "By adhering to the road map described here, process development teams will be able to focus their energy and efforts on doing it right the first time, thereby delivering fully developed and optimized processes more quickly."
A Call for Continued Open Standards and Net Neutrality
by Tim Berners-Lee. "The primary design principle underlying the Webâ€™s usefulness and growth is universality. When you make a link, you can link to anything. That means people must be able to put anything on the Web, no matter what computer they have, software they use or human language they speak and regardless of whether they have a wired or wireless Internet connection. The Web should be usable by people with disabilities. It must work with any form of information, be it a document or a point of data, and information of any qualityâ€”from a silly tweet to a scholarly paper. And it should be accessible from any kind of hardware that can connect to the Internet: stationary or mobile, small screen or large."
Approaching a Minimum Viable Product
"The purpose of the MVP is to answer your most pressing question, to validate your most pressing business assumption. To create an MVP work backwards from your question, not forwards from a feature list. Invest as little as possible to answer the question because after this there will be another question and another and you'll need enough money to answer them all."
How An Aeron Chair Gets Built Every 17 Seconds
"At Herman Miller, they average 1,200 'plan-do-check acts'--that is, little proposed changes to the assembly process--ever year.
A decade ago, an Aeron took more than 600 seconds in total to build. Today, itâ€™s about 340. Meanwhile, safety metrics have improved by a factor of 6. Quality metrics have improved by a factor of 10. A single Aeron takes one fifth of the labor to make that it once did. The actual factory itself is 10 times smaller.
Today, Herman Miller is doing far more with the same labor force that was once producing a sum total of five different office chairs. Today, they produce 17, using roughly the same number of people. And all the while, lead times have shrunk from two months to as little as 10 days."
Management Web Sites and Resources
Signal vs. Noise
Blog on design, business, experience, simplicity, the web, culture and software development.