Curious Cat Library Connections Search for related online documents by keyword and document type Keyword: Type: All Article Public Sector Report Statistics Student Guide Handbook Deming Quality Learning In the Beginning, There Were Deming and Juran   by by Phil Landesberg,   Dec 1999   Originally published in the Journal of Quality and Participation. A nice (very short) look back on the lives and ideas of Deming and Juran with the aim of encouraging us to learn from their work. Transformation and Redesign at the White House Communications Agency by March Laree Jacques. Originally published by the American Society for Quality in the Quality Management Journal, Volume 6, Issue 3, 1999. The Small Business Guidebook to Quality Management by the Office of the Secretary of Defense Quality Management Office, 1993 Excellent Guidebook for those who have made a commitment to change. Best for those that already understand that the typical behavior of our organizations has room for improvement (not likely to convince someone who doesn't want to change but for those that want to make real changes it is a great resource). Over 50 pages. Total Quality Leadership vs. Management by Results by Brain Joiner and Peter Scholtes         © Joiner Associates, 1985

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