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Curious Cat Management Improvement library

Document Topics: Deming - lean manufacturing/lean thinking - Statistical Process Control (SPC) - six sigma - Design of Experiments (DoE) - health care - manufacturing - process improvement - statistics articles - Theory of Constraints (ToC) - quality learning - internet - reports - public sector - India
Authors: Russell Ackoff - George Box - Gary Hamel - James Womack - Roger Hoerl

Most Recent Additions to Curious Cat Management Improvement library

• Understanding variation - the springboard for process improvement   by Henry R. Neave
  
• Deming Based Organizations   by John Hunter
  
• Why Managing by Facts Works   by Jeffrey Pfeffer and Robert Sutton
  
• To build a better hospital, Virginia Mason takes lessons from Toyota plants   by Cherie Black
  
• Good is not almost as good as great   by Seth Godin
  
• Write it Down   by John Hunter
  
• You Weren't Meant to Have a Boss   by Paul Graham
  
• Berkshire Hathaway 2007 Letter to Shareholders   by Warren Buffett
  
• Reduce Inventory and Need for Expedited Deliveries   by ValuMetrix
  
• Better Patient Care Using Lean Thinking   by ValuMetrix
  
• Rental Car IT   by Neal Ford
  
• The Purpose of an Organization   by John Hunter
  
• more new customer focused continuous improvement articles

Some of our Favorite Management Articles and Reports

• Transformation and Redesign at the White House Communications Agency by March Laree Jacques.
  Originally published by the American Society for Quality in the Quality Management Journal, Volume 6, Issue 3, 1999.

• Understanding Variation by Tom Nolan and Lloyd Provost, May 1990. To improve performance understanding the causes of variation is critical. Successful improvement strategies depend on whether special or common causes of variation are the target of improvement.

• The Small Business Guidebook to Quality Management
  by the Office of the Secretary of Defense Quality Management Office, 1993
  Excellent Guidebook for those who have made a commitment to change. Best for those that already understand that the typical behavior of our organizations has room for improvement (not likely to convince someone who doesn't want to change but for those that want to make real changes it is a great resource). Over 50 pages.

• Using Quality to Develop an Internet Resource   by John Hunter,   Jun 1999  
  The article provides guidance to help those responsible for managing the application of internet technology to improve the performance of organizations.

• Doing More With Less in the Public Sector: A Progress Report from Madison, Wisconsin by William Hunter, Jan O'Neill, and Carol Wallen, June 1986 (new quality improvement ideas can help public officials combat the effects of decreasing budgets just as they help private businesses increase productivity).

• In the Beginning, There Were Deming and Juran   by Phil Landesberg,   Dec 1999  
  Originally published in the Journal of Quality and Participation. A nice (very short) look back on the lives and ideas of Deming and Juran with the aim of encouraging us to learn from their work.

• 101 Ways to Design an Experiment, or Some Ideas About Teaching Design of Experiments   by William G. Hunter,   Jun 1975  
  A great article sharing ideas on teaching and learning about Design of Experiments (DoE), a powerful and greatly under-utilized tool. 6 sigma efforts have greatly increased the use of DoE.